Live / Incidents / Kaseya
Kaseya: Datto SaaS Protection - Backup performance degradation for Exchange services on pod 'aue1-saas-p0'
Kaseya · datto.comImpact: minorResolved2026-09-04 16:47 UTC
Public — what happened
Summary
Following additional changes deployed by our R&D team, we are seeing continued improvement in Exchange backup success rates for customers hosted on pod 'aue1-saas-p0'.
Our team is closely monitoring the environment as backup processing and success rates continue to recover.
Timeline
- Started — 2026-09-02 20:33 UTC
- Last update — 2026-09-04 16:47 UTC
- Resolved — 2026-09-11 15:16 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Kaseya against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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