Live / Incidents / Kaseya
Kaseya: Datto Networking - Datto Secure Edge - Users Can Experience Throttling Despite Remaining Below The Pooled Data Cap
Kaseya · datto.comImpact: minorResolved2026-09-17 20:57 UTC
Public — what happened
Summary
We have identified the root cause of the issue regarding Datto Networking users experiencing throttling despite the network's pooled data cap remaining below the configured threshold.
We are currently monitoring for any new individual cases, however the issue is currently resolved.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Timeline
- Started — 2026-09-17 16:05 UTC
- Last update — 2026-09-17 20:57 UTC
- Resolved — 2026-09-18 15:49 UTC
With SquidGrid — where it starts on the route
Independent path health
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