Live / Incidents / Kaseya
Kaseya: Datto Networking - Secure Edge Data Usage Reporting Issue
Kaseya · datto.comImpact: majorResolved2026-09-02 21:13 UTC
Public — what happened
Summary
We're aware of an issue preventing Secure Edge administrators from viewing recent usage information within Datto Network Manager. We've identified the root cause of the issue. Queued data has resumed processing and we're expecting metrics to become available again within a few hours. We will update this post as we continue to monitor and work through the issue.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Timeline
- Started — 2026-09-02 21:11 UTC
- Last update — 2026-09-02 21:13 UTC
- Resolved — 2026-09-02 23:30 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Kaseya against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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