Live / Incidents / Kaseya

Kaseya: BMS & Vorex - Billing and Invoice Errors

Kaseya · datto.comImpact: majoridentified2026-10-01 18:06 UTC

Public — what happened

Summary

The issue has been identified and a fix is being implemented.

Timeline

Started — 2026-10-01 17:55 UTC
Last update — 2026-10-01 18:06 UTC
Ongoing at last check.

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Kaseya against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Customers get the live Provider Assessment Report for Kaseya: its full incident track record, what tends to break, and recent public reports of problems.

Included with any paid plan.

Open the Kaseya report →

Related: Kaseya status & history. SquidGrid is not affiliated with Kaseya.