Live / Incidents / Cybersource
Cybersource: Elevated Errors Affecting Token Requests
Cybersource · cybersource.comImpact: noneResolved2026-09-03 18:48 UTC
Public — what happened
Summary
We have identified the issue affecting Token Management Services (TMS) and we appreciate your patience as we work urgently to implement a mitigation.
<b>Impact:</b>Customers may experience intermittent errors or delays affecting token-based transaction processing. Impact is limited to MasterCard transactions.
<b>Reported Start Time:</b> 03 September 2026, 14:15 GMT
<b>Next Update:</b> As status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
<a href="https://support.visaacceptance.com" target="_blank">C
Timeline
- Started — 2026-09-03 16:45 UTC
- Last update — 2026-09-03 18:48 UTC
- Resolved — 2026-09-03 21:03 UTC
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