Live / Incidents / Cybersource
Cybersource: Payer Authentication Processing
Cybersource · cybersource.comImpact: minorResolved2026-09-27 13:41 UTC
Public — what happened
Summary
The issue affecting the Payer Authentication Service has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences.
<b>Reported Start Time:</b> 27 September 2026, 02:16 GMT
<b>Reported End Time:</b> 27 September 2026, 03:21 GMT
<b>Impact:</b> Customers are now able to use the Payer Authentication Service as normal.
<b>Next Update:</b> No further updates, issue resolved.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
<a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a>
Timeline
- Started — 2026-09-27 03:36 UTC
- Last update — 2026-09-27 13:41 UTC
- Resolved — 2026-09-27 13:41 UTC
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