Live / Incidents / Currencycloud
Currencycloud: Webhook Notification Delays
Currencycloud · currencycloud.comImpact: minorResolved2026-09-08 15:21 UTC
Public — what happened
Summary
Webhook notifications continue to be processed and delivered, although some clients may still experience delays while recovery activities remain in progress.
Engineering has deployed an additional change designed to reduce database load and improve processing throughput. This update is currently being rolled out and early indicators show backlog volumes continuing to reduce. In parallel, a further corrective change addressing the underlying cause has been identified and is undergoing final review prior to deployment.
We are actively monitoring service performance and backlog reduction as processing returns to normal levels. No client action is required at this time.
Timeline
- Started — 2026-09-08 13:51 UTC
- Last update — 2026-09-08 15:21 UTC
- Resolved — 2026-09-08 16:33 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Currencycloud against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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