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Currencycloud: Webhook Notification Delivery Delays and Missing Notifications
Currencycloud · currencycloud.comImpact: majorResolved2026-09-04 19:11 UTC
Public — what happened
Summary
Webhook processing remains active and delayed notifications continue to be delivered. Overall queue volumes have reduced by approximately 85%, including both the original backlog and newly generated webhook events.
Engineering continues to investigate the intermittent behaviour causing backlog processing to pause and subsequently resume. Whilst recovery is progressing and queue volumes continue to reduce, processing rates have varied during the recovery period and investigation remains ongoing to identify the underlying cause and restore consistently stable processing.
Underlying transactions continue to process normally and no data loss has currently been identified.
Timeline
- Started — 2026-09-04 07:10 UTC
- Last update — 2026-09-04 19:11 UTC
- Resolved — 2026-09-04 20:09 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Currencycloud against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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