Conviva: VSI Video Metrics Anomaly

Conviva · conviva.comImpact: minorResolved2026-09-10 01:36 UTC

Public — what happened

Summary

We have applied mitigation steps and expecting the data to normalize soon. We are closely monitoring and will confirm once things are back to normal.

Timeline

Started — 2026-09-10 01:17 UTC
Last update — 2026-09-10 01:36 UTC
Resolved — 2026-09-10 03:57 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Conviva against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Customers get the live Provider Assessment Report for Conviva: its full incident track record, what tends to break, and recent public reports of problems.

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Related: Conviva status & history. SquidGrid is not affiliated with Conviva.