Conviva: VSI-Video data gap from 10:30 - 10:47 UTC on Sep 7th, 2026

Conviva · conviva.comImpact: noneResolved2026-09-07 12:29 UTC

Public — what happened

Summary

VSI-Video services are stable and functioning normally following the mitigation. Historical data between 10:30 - 10:47 UTC on Sep 7th, 2026 shows data discrepancies. This is isolated to that window only, no other data or current reporting is affected. Our Team is actively looking into this.

Timeline

Started — 2026-09-07 12:13 UTC
Last update — 2026-09-07 12:29 UTC
Resolved — 2026-09-09 00:45 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Conviva against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: Conviva status & history. SquidGrid is not affiliated with Conviva.