Live / Incidents / Cohesity Helios
Cohesity Helios: Intermittent issue impacting OneDrive and Mailbox workloads in CCS.
Cohesity Helios · cohesity.comImpact: minorResolved2026-08-24 20:47 UTC
Public — what happened
Summary
We are currently investigating an intermittent issue impacting certain Microsoft 365 backup jobs (OneDrive and mailbox workloads). Some objects may temporarily be reported as Unprotected, and new backup jobs may be temporarily unable to run. Please be assured this is not attributable to any action on your part; our team has identified the root cause and is implementing a fix. We will provide further updates as they become available.
Timeline
- Started — 2026-08-24 20:47 UTC
- Last update — 2026-08-24 20:47 UTC
- Resolved — 2026-09-16 14:12 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Cohesity Helios against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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