Live / Incidents / CM.com

CM.com: HALO Voice - Service Disruption

CM.com · cm.comImpact: majorResolved2026-09-11 10:20 UTC

Public — what happened

Summary

A fix has been implemented, and the service is up again. We will intensify monitoring for the next 20 minutes and resolve the incident with an RCA afterwards.

Timeline

Started — 2026-09-11 10:13 UTC
Last update — 2026-09-11 10:20 UTC
Resolved — 2026-09-11 10:44 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach CM.com against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: CM.com status & history. SquidGrid is not affiliated with CM.com.