Live / Incidents / CM.com

CM.com: Platform - Random 401 errors

CM.com · cm.comImpact: minorinvestigating2026-10-03 07:16 UTC

Public — what happened

Summary

Users are experiencing random 401 errors on authentication. We are working to resolve this issue. Refreshing the page (multiple times) can temporarily resolve the issue.

Timeline

Started — 2026-10-03 07:16 UTC
Last update — 2026-10-03 07:16 UTC
Ongoing at last check.

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach CM.com against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: CM.com status & history. SquidGrid is not affiliated with CM.com.