CloudSigma: [ALL] Chat & Ticketing System Unavailable

CloudSigma · cloudsigma.comImpact: minorinvestigating2026-09-30 06:38 UTC

Public — what happened

Summary

CloudSigma would like to inform you that the chat system is available. Work on the ticketing system is ongoing, as tickets can't be opened from the WebApp. Customers can still contact us directly via [email protected], and we will process urgent requests and help with any issues experienced. Thank you for your patience and understanding.

Timeline

Started — 2026-09-28 07:11 UTC
Last update — 2026-09-30 06:38 UTC
Ongoing at last check.

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach CloudSigma against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: CloudSigma status & history. SquidGrid is not affiliated with CloudSigma.