Live / Incidents / Claude

Claude: Degraded performance on the Claude API and platform.claude.com

Claude · claude.aiImpact: minorinvestigating2026-10-01 16:20 UTC

Public — what happened

Summary

We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.

Timeline

Started — 2026-10-01 16:20 UTC
Last update — 2026-10-01 16:20 UTC
Ongoing at last check.

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Claude against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: Claude status & history. SquidGrid is not affiliated with Claude.