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Cirium: Salesforce Disruption

Cirium · cirium.comImpact: majorResolved2026-09-16 09:25 UTC
Public — what happened

Summary

We are currently experiencing an outage of our Salesforce instance. This is affecting our ability to receive and respond to enquiries sent to [email protected] and [email protected], along with support requests submitted via https://helpdesk.cirium.com/s/. Salesforce are aware of the issue, which is affecting multiple instances of the platform, ref: https://status.salesforce.com/incidents/20004433. Please expect delays in responses. Thank you for your patience and understanding.

Timeline

Source of record: provider status page. Mirrored as reported; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Cirium against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: Cirium status & history. SquidGrid is not affiliated with Cirium.