Live / Incidents / Cirium
Cirium: Investigating: Sky API Trial Credential Creation Delays
Cirium · cirium.comImpact: minorResolved2026-09-07 09:52 UTC
Public — what happened
Summary
We are currently investigating an issue affecting some Cirium Sky API trial credential requests. Impacted users may experience trial credentials remaining in a Pending Creation state and may not receive access as expected. Our team is actively investigating the issue and working to resolve it as quickly as possible. We will provide further updates as they become available. We apologize for any inconvenience caused. Please contact our Help Desk if you have any questions.
Timeline
- Started — 2026-09-07 09:20 UTC
- Last update — 2026-09-07 09:52 UTC
- Resolved — 2026-09-07 16:30 UTC
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