Live / Incidents / Cielo

Cielo: Transações Gateway Pagador indisponíveis através do parceiro Redecard

Cielo · cielo.com.brImpact: minorResolved2026-08-31 16:00 UTC

Public — what happened

Summary

Identificado um problema no ambiente da Redecard. Estamos acompanhando.

Timeline

Started — 2026-08-31 15:27 UTC
Last update — 2026-08-31 16:00 UTC
Resolved — 2026-08-31 17:09 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Cielo against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Customers get the live Provider Assessment Report for Cielo: its full incident track record, what tends to break, and recent public reports of problems.

Included with any paid plan.

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Related: Cielo status & history. SquidGrid is not affiliated with Cielo.