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Central 1: INC226939 - Find Branch & ATM Locator Display Issue

Central 1 · central1.comImpact: maintenanceResolved2026-09-02 07:00 UTC
Public — what happened

Summary

We are aware of an issue affecting the map display on our Find Branch and ATM pages, where some Canadian geographic locations may appear with incorrect names. Our team will be updating the Google Maps API configuration to use Canadian regional data, which will correct the affected map labels. At this time we do not have an ETA however we will make the update as soon as possible. We will provide an update on this incident on or before Friday September 4th, 2026. Thank you for your patience as we work to resolve this issue. [email protected] - 1.888.889.7878, option 2

Timeline

Source of record: provider status page. Mirrored as reported; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Central 1 against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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