Cash App: Payment Disruption

Cash App · cash.appImpact: minorResolved2026-09-16 16:00 UTC

Public — what happened

Summary

We're investigating reports of issues with Cash App Pay. Some customers may be unable to complete purchases using Cash App Pay at this time. If you're unable to complete a purchase with Cash App Pay, please try one of these alternative payment methods: • Tap your Cash App Card (in person) • Enter your card number (online) • Use Apple Pay Thanks for your patience while we look into this.

Timeline

Started — 2026-09-16 16:00 UTC
Last update — 2026-09-16 16:00 UTC
Resolved — 2026-09-16 17:30 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Cash App against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Customers get the live Provider Assessment Report for Cash App: its full incident track record, what tends to break, and recent public reports of problems.

Included with any paid plan.

Open the Cash App report →

Related: Cash App status & history. SquidGrid is not affiliated with Cash App.