Cash App: Connection issues

Cash App · cash.appImpact: minorResolved2026-09-16 22:49 UTC

Public — what happened

Summary

We're currently experiencing an issue that may prevent some customers from adding or sending money or contributing to Pools. As a workaround, customers can try linking a different debit card to complete the transaction. Our team is actively working to resolve it. We'll keep you updated as we learn more. Thanks for your continued patience while we look into this.

Timeline

Started — 2026-09-16 22:19 UTC
Last update — 2026-09-16 22:49 UTC
Resolved — 2026-09-17 00:07 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Cash App against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Customers get the live Provider Assessment Report for Cash App: its full incident track record, what tends to break, and recent public reports of problems.

Included with any paid plan.

Open the Cash App report →

Related: Cash App status & history. SquidGrid is not affiliated with Cash App.