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Brown University: VPN Update - Windows Troubleshooting Steps

Brown University · brown.eduImpact: nonemonitoring2026-09-17 21:07 UTC
Public — what happened

Summary

OIT has updated the security certificates on our VPN service, and some Windows computers may need to connect manually after the update. If you are having trouble connecting to Brown VPN and see a certificate error, please follow <a href="https://brown.atlassian.net/wiki/spaces/kb/pages/4817321989/SSL+Certificate+Verification+Error+-+Windows+Troubleshooting+Steps">these troubleshooting steps.</a>

Timeline

Source of record: provider status page. Mirrored as reported; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Brown University against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: Brown University status & history. SquidGrid is not affiliated with Brown University.