Brandwatch: Consumer Research - Query Backfill and Real-time data delay

Brandwatch · brandwatch.comImpact: minorResolved2026-09-04 19:45 UTC

Public — what happened

Summary

We wanted to let you know that we're currently experiencing an issue affecting query data backfilling and real-time matching. No data will be lost as a result of this issue. We’re working to resolve it and will keep you informed of any updates. Thank you for your patience.

Timeline

Started — 2026-09-04 19:45 UTC
Last update — 2026-09-04 19:45 UTC
Resolved — 2026-09-08 10:54 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Brandwatch against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: Brandwatch status & history. SquidGrid is not affiliated with Brandwatch.