Brandwatch: Consumer Research - Query Backfill delays

Brandwatch · brandwatch.comImpact: minorResolved2026-09-04 04:40 UTC

Public — what happened

Summary

We are currently experiencing a delay with Query backfills impacting both Consumer Research & Listen platforms. This issue has been escalated to our Product Engineers who are investigating the issue. We apologise for any inconvenience or disruption this causes. We will provide an update as soon as further details are available.

Timeline

Started — 2026-09-04 04:40 UTC
Last update — 2026-09-04 04:40 UTC
Resolved — 2026-09-04 08:45 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Brandwatch against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

🔒 Sign in to see

Customers get the live Provider Assessment Report for Brandwatch: its full incident track record, what tends to break, and recent public reports of problems.

Included with any paid plan.

Open the Brandwatch report →

Related: Brandwatch status & history. SquidGrid is not affiliated with Brandwatch.