Live / Incidents / Box
Box: [Medium] Issue with User Engagement Reports
Box · box.comImpact: minormonitoring2026-10-01 00:02 UTC
Public — what happened
Summary
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
Timeline
- Started — 2026-09-30 18:08 UTC
- Last update — 2026-10-01 00:02 UTC
- Ongoing at last check.
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Box against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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