Live / Incidents / Blackbaud
Blackbaud: Active Issue Alert – Payment Services - #000692450
Blackbaud · blackbaud.comImpact: minorResolved2026-09-10 16:43 UTC
Public — what happened
Summary
We are aware that subset of our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Timeline
- Started — 2026-09-10 16:43 UTC
- Last update — 2026-09-10 16:43 UTC
- Resolved — 2026-09-10 17:37 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Blackbaud against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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