Berklee: Partial Outage: Canvas

Berklee · berklee.eduImpact: majorResolved2026-09-04 18:44 UTC

Public — what happened

Summary

Technicians have reversed the changes that made classes unavailable to users. Users should be able to see enrolled classes again. Investigation is continuing to identify root cause. Users still unable to view classes should log out and back in to canvas.berklee.edu to refresh. If the issue continues, please create a ticket with [email protected].

Timeline

Started — 2026-09-04 17:49 UTC
Last update — 2026-09-04 18:44 UTC
Resolved — 2026-09-08 16:27 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Berklee against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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