Berklee: Outage: Colleague

Berklee · berklee.eduImpact: criticalResolved2026-09-11 12:36 UTC

Public — what happened

Summary

We have received reports that users are unable to log in to Colleague. Users may experience the error message "Response arguments cannot be empty." Technicians are investigating.

Timeline

Started — 2026-09-11 12:36 UTC
Last update — 2026-09-11 12:36 UTC
Resolved — 2026-09-11 15:39 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Berklee against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Customers get the live Provider Assessment Report for Berklee: its full incident track record, what tends to break, and recent public reports of problems.

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Related: Berklee status & history. SquidGrid is not affiliated with Berklee.