Live / Incidents / AppZen
AppZen: Delays in Invoice Processing — Autonomous AP
AppZen · appzen.comImpact: minorResolved2026-09-15 19:27 UTC
Public — what happened
Summary
We applied a fix and are monitoring recovery.
Our engineering team has completed the failover to an alternate endpoint. Invoice processing has recovered:
New invoices submitted to Autonomous AP are now processing normally, at expected speeds.
Backlogged invoices that were stuck during the incident window are being reprocessed in batches, and the queue is draining steadily.
Customers may continue to see a temporary delay on invoices submitted during the impact window until the backlog fully clears. No customer action is required; these invoices will complete automatically.
We are monitoring system health and backlog drain rate closely and will confirm once the backlog is fully cleared.
Timeline
- Started — 2026-09-15 19:24 UTC
- Last update — 2026-09-15 19:27 UTC
- Resolved — 2026-09-16 01:35 UTC
With SquidGrid — where it starts on the route
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