Live / Incidents / IBM Apptio
IBM Apptio: Datadrop SFTP Service — Scheduled Maintenance August 14 @ 8:00 PM PT
IBM Apptio · apptio.comImpact: noneResolved2026-08-15 03:00 UTC
Public — what happened
Summary
We are upgrading the infrastructure behind our Datadrop SFTP service to improve availability and resilience. Customers who are using the existing IP addresses will need to update their configuration with the new IP addresses (https://community.ibm.com/community/user/viewdocument/datadrop-sftp-ip-address-update), and customers who have saved the SFTP server's host fingerprint may need to update their known_hosts file to avoid connection interruptions (https://community.ibm.com/community/user/viewdocument/datadrop-sftp-host-fingerprint-update-guide).
This notification will remain for one week following maintenance as a reference.
Timeline
- Started — 2026-08-14 20:03 UTC
- Last update — 2026-08-15 03:00 UTC
- Resolved — 2026-09-01 14:51 UTC
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