Live / Incidents / IBM Apptio

IBM Apptio: Salesforce Outage – Support Case Access Impacted

IBM Apptio · apptio.comImpact: noneResolved2026-09-16 12:32 UTC

Public — what happened

Summary

A fix has been implemented and we are monitoring the results.

Timeline

Started — 2026-09-16 09:34 UTC
Last update — 2026-09-16 12:32 UTC
Resolved — 2026-09-16 16:22 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach IBM Apptio against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: IBM Apptio status & history. SquidGrid is not affiliated with IBM Apptio.