Live / Incidents / AMS IX

AMS IX: [NCDNTS-47] Investigating Issue affecting Customer Portal for MNM-IX

AMS IX · ams-ix.netImpact: majoridentified2026-10-01 02:34 UTC

Public — what happened

Summary

Our engineers are currently working on an issue affecting the MNM-IX Customer Portal, provisioning and statistics services on the platform. Peering traffic is NOT affected, and services are operating as usual. If you have any questions regarding this incident, please do not hesitate to contact us through our normal support channels.

Timeline

Started — 2026-10-01 01:25 UTC
Last update — 2026-10-01 02:34 UTC
Ongoing at last check.

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach AMS IX against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: AMS IX status & history. SquidGrid is not affiliated with AMS IX.