Live / Incidents / AMS IX
AMS IX: [NCDNTS-44] Portal ams-ix.me is unavailable
AMS IX · ams-ix.netImpact: noneResolved2026-09-16 12:54 UTC
Public — what happened
Summary
Salesforce update:
As the rollout is progressing region-wise, most instances are recovering. Some customers may still see errors accessing the service until we finish a manual restart on their instance. We don't have a confirmed resolution time.
Timeline
- Started — 2026-09-16 09:47 UTC
- Last update — 2026-09-16 12:54 UTC
- Resolved — 2026-09-17 04:06 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach AMS IX against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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