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ABBYY: FlexiCapture Cloud - OAuth Mailbox Import Issue
ABBYY · abbyy.comImpact: noneResolved2026-08-27 22:56 UTC
Public — what happened
Summary
A fix is now available for an issue affecting Microsoft OAuth 2.0–based connections in FlexiCapture Cloud and on-premises environments, including IMAP, Microsoft Graph, and SharePoint import sources. Customers must apply the required updates to their FlexiCapture components to restore affected OAuth connections.
A knowledge base article is now available with further information and remediation guidance for FlexiCapture customers:
https://support.abbyy.com/hc/en-us/articles/38431926057618-Error-ERR-OAUTH-SECRET-EXPIRED-FlexiCapture-12
Customers requiring assistance should submit a request through ABBYY Customer Support.
https://support.abbyy.com/hc/en-us/requests/new
We sincerely apologize
Timeline
- Started — 2026-08-27 12:58 UTC
- Last update — 2026-08-27 22:56 UTC
- Resolved — 2026-09-01 17:12 UTC
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